Building Owner’s Toolbox

A good partner always has your back.

As a building owner you have a lot of responsibility—not just making sure the structure’s sound, but to all the people who go in and out the doors every day. That’s why we believe you should never have to go it alone. We’re here to help you—with tools designed to make everything you do a whole lot easier, and your building more energy efficient.

Report a Leak

If you suspect that your commercial roof has a leak, Firestone is here to help. With a network of over 3,500 licensed contractors, Firestone can connect you with a quality, local roofing professional right away, by calling the Firestone Warranty Administration Department at (800) 830-5612.

If you have a leak in your Firestone warranted roof system please complete and submit our report a leak form.

Red Shield™ Warranties

The Firestone Red Shield™ Warranty stands alone among the competition. Just as there is a Firestone Building Product system for every unique commercial building, there is also a Firestone warranty to cover you for up to 39 years. Among the many benefits of the Red Shield Warranty are material and labor coverage with comprehensive, no-dollar limit liability; "edge-to-edge" system coverage including membrane, insulation and metal; and, coverage that is transferable from owner to owner. Depending on the commercial roofing system, terms of the warranty can range from five years to a Platinum 30-year warranty.

Request an Evaluation

Roofing contractors, consultants and manufacturers agree that the longes-lasting roofs are regularly inspected to ensure the system is working properly and to address any minor concerns before they become major. That’s why we recommend semi-annual roof inspections, as well as periodic reviews, in the event you have a concern or suspect an issue.

If you are due for your semi-annual inspection or need an in-depth roof analysis, a reputable, local roof services provider is within reach. Please contact the Firestone Warranty Administration Department at (800) 830-5612.

TotalGard™ Maintenance Program

A convenient way to manage roof maintenance is Firestone’s TotalGard Maintenance Program, the only program backed by the experience and resources of a reputable manufacturer of commercial roofing solutions. The TotalGard Maintenance Program is completely customizable to fit the needs of your facilities—before, during and after construction.

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